So why hasn't Musk or Tesla made an official response yet?
If Musk really did reach out to Broder on Friday, then Tesla should have had a skeleton press release ready to go on Monday, pointing out the major mistakes that Broder made, and pointing out that they're planning on getting out more supercharging stations, so this experience won't be repeated. It should have been a neutral response to the criticism, and it would have highlighted the infrastructure work that Tesla is doing.
Instead, Musk has claimed that the Times' account was "fake", which is a huge accusation to make, because that's a personal attack on Broder and the Times, and, let's face it, the NYT is probably much better at CYA and public perception management than Tesla or Musk are.
"Fake" was probably a poor choice of words, and typical of the knee jerk commentary you see on social media.
That doesn't excuse it, but you'll notice in his subsequent interviews that the language he uses is much more tempered, probably because he got a few nervous phone calls from his legal team.
If Musk really did reach out to Broder on Friday, then Tesla should have had a skeleton press release ready to go on Monday, pointing out the major mistakes that Broder made, and pointing out that they're planning on getting out more supercharging stations, so this experience won't be repeated. It should have been a neutral response to the criticism, and it would have highlighted the infrastructure work that Tesla is doing.
Instead, Musk has claimed that the Times' account was "fake", which is a huge accusation to make, because that's a personal attack on Broder and the Times, and, let's face it, the NYT is probably much better at CYA and public perception management than Tesla or Musk are.