I wouldn't call that a safe assumption, but I can see how that would be part of it. From the article:
>Why the high return rates? "It seems to be linked in a lot of cases to a steep learning curve of the [Windows 8] OS -- which is not necessarily intuitive," she said.
As I understand it the full version of Windows 8 is even more complex and less intuitive. Surface pro is in a tricky spot because it's competing both with traditional tablets and laptops, both of which consumers are entirely used to.
>Why the high return rates? "It seems to be linked in a lot of cases to a steep learning curve of the [Windows 8] OS -- which is not necessarily intuitive," she said.
As I understand it the full version of Windows 8 is even more complex and less intuitive. Surface pro is in a tricky spot because it's competing both with traditional tablets and laptops, both of which consumers are entirely used to.