"Most of the Romney organization's core IT operations, such as desktop support and back-office systems, were outsourced to Best Buy subsidiary MindShift Technologies"
That is not necessarily bad though, MindShift properly has a lot more experience in that area and the tech support is likely the same as what they normally sell. Orca (and Narwhale) on the other hand -- they are more of a once in a lifetime app.
http://arstechnica.com/information-technology/2012/11/which-...