> Being able to be brutally honest with each other about our misunderstandings
Being specific to misunderstandings is an element that's overlooked.
This advice tends to be taken onboard (often to extremes) by those who take it as a free pass to just say whatever comes to their mind, whenever they like, without explaining how they arrived there. Any excuse to avoid putting in effort to be understood or be conscious of the fact that human beings have emotions.
We are not robots.
I'm glad commenters here are aware of this, as HN sentiment is getting close to the point of treating each other as machines, whilst we train bots to have better communication skill such as empathetic reflection, and allow them more creativity and freedom.
Some people are more patient and sympathetic towards computers making mistakes and not following commands perfectly, or being too verbose, than we are with our fellow human beings.
Totally agree with this! Being "kindly honest" is way better than being "brutally honest". Being honest and direct is important of course. I have often found that delivering constructive criticism in the so-called sandwich manner often obfuscates the message, so delivering it directly is much better. However, being kind to the receiver of the feedback by having empathy for them and supporting them as they process that feedback will help land that message far more effectively than being "brutal" about it.
Being specific to misunderstandings is an element that's overlooked.
This advice tends to be taken onboard (often to extremes) by those who take it as a free pass to just say whatever comes to their mind, whenever they like, without explaining how they arrived there. Any excuse to avoid putting in effort to be understood or be conscious of the fact that human beings have emotions.
We are not robots.
I'm glad commenters here are aware of this, as HN sentiment is getting close to the point of treating each other as machines, whilst we train bots to have better communication skill such as empathetic reflection, and allow them more creativity and freedom.
Some people are more patient and sympathetic towards computers making mistakes and not following commands perfectly, or being too verbose, than we are with our fellow human beings.