Why haven't I heard of Braintree before? In every Stripe thread people are complaining about it being US&Canada only, and I've never heard someone suggest this instead (this works for businesses in Canada, UK, EU, AUS). Could someone give a quick overview how Braintree compares to Stripe overall?
Edit: Well, it seems that Braintree didn't compare to Stripe's offering before this Instant product. So, this is really great news.
BrainTree was more of a traditional solution, requiring a separate merchant account and a full underwriting process before approval. They also did not have 100% flat rates.
The hidden truth is that the "approval process" will have to happen before you can move any serious money through any of these payment processors.
This comes from the Payment Card Industry, and their idea that you should "Know Your Customer," and US Treasury Department, which has zero tolerance for payment processors who take a cavalier attitude towards money laundering, and they go directly after the owners of the company, and press criminal charges.
So while you're selling 100 a month, you're not really on anybody's radar, but start processing in earnest, and they will want all of the info that a traditional merchant account process requires.
Believe me when I say that "Instant Approval" ruffled a lot of feathers with more traditional processors who were forced into long, involved approval processes by PCI.
So you can start immediately at an instant approval processor, but they'll want all the same into before you can get your money. If you search for horror stories, you'll find lots of merchants who signed up for these services who didn't read the fine print about their money being tied up, and complain loudly that the processor should have told them something that important.
You can get out in front of the process with these processors by talking to them. let them knwo that you're about to launch, or offer discounts or whatever, so your spike in volume doesn't look suspicious. That the in-depth approval process as soon as you can. They want to be your partner, but there are rules and laws that they're not going to bend or break for you.
BONUS: one of the reasons that credit cards don't like to be used for crowdsourced funding sites is that there is no guarantee that a good or service will change hands, and therefore they have a harder time telling legit crowdfunding from money laundering "oops, sorry guys, or idea flopped. thanks for the $200 thousand dollars!"
Michael from Braintree, here. I helped build our instant signup process.
You make an astute observation here. PayPal (and other folks who imitate their business model) have a earned a poor reputation for servicing startups whose businesses actually grow. Braintree has been winning clients away from PayPal for years on this score, and we absolutely will not embrace their model.
We are actually doing something quite different with our instant approval process. We've combined an easy signup form with years of experience and data from working with fast-growing startups. The result is truly a full underwriting process that helps us to understand your business, and can approve most merchants to accept credit cards online instantly. With an instant approval from Braintree, you will have your own merchant account and the assurance that when your startup takes-off we will be cheering for you, not witholding your funds.
For us, that's part of getting to know our client. Your question implies that you don't think it's necessary for us to check a credit report - I would be curious to learn why. Feel free to send me an email at mboeke@braintreepayments.com if you want to discuss.
I've built systems with both Stripe and Braintree. Stripe is so much easier to work with. Braintree's not too bad, but the implementation of Stripe is more straight forward.
I've used Braintree for about 5 years. They've always been excellent to work with. I know a couple of other customers of theirs, and all have had good things to say about them.
I've also used Stripe for billing (more recently), and they've been great as well.
If I were starting a new project that required billing, I would absolutely be looking at both Braintree and Stripe. Anyone who doesn't is doing themselves and their business a disservice.
Edit: Well, it seems that Braintree didn't compare to Stripe's offering before this Instant product. So, this is really great news.