I couldn't find a Privacy Policy or ToS anywhere...this is really interesting to me, but if I'm going to let you track everything my users do on my site, I'm going to need to know that you're not going to sell their emails, sell that data...
Oops. My heart just missed a beat that we forgot to add this for launch! We're not going to do any bad stuff, we're not going to sell the data nor emails, there is nothing weird going on here, we want to be as useful and valuable for businesses as Olark is. We're a Y Combinator company, and are thusly obsessed about doing the right thing and delivering an awesome product and support.
