>> Anyone who A) likes Apple and B) has ever been in a Dixon's store in the UK will be overjoyed with the other departure, Browett (head of retail) who is leaving immediately (compared to Forstall's year long "transition" departure). Dixon's is everything that Apple should never be; terrible customer service, clueless minimum wage staff, horrible retail experience, and generally used only by people who desperately need something immediately or are too naive to find another store.
I agree, the one thing that irks me though, is that I remember reading the guy was able to convert a sizable part of his Apple stock options only a few weeks ago. That's a quick & cool few million $$$ he made in one year at Apple without any apparent positive contribution :-/
Viewed from the other side, though, he did convert $3 million, yes, but Apple saved $57 million.
Apple can afford to lose the three mil. They'll make that back in a few days once somebody who actually gets Apple's retail concept is running the show again. Somebody who respects the model that brought Apple top-of-the-charts customer service ratings. Somebody who respects that if you're making more money per square foot than any other retail store in the world, you might be doing something right.
I agree, the one thing that irks me though, is that I remember reading the guy was able to convert a sizable part of his Apple stock options only a few weeks ago. That's a quick & cool few million $$$ he made in one year at Apple without any apparent positive contribution :-/