When on an extended trip to Delray Beach, Florida and shopping at the Publix market I tried to walk in with a cart that was lurking in a parking space.
An employee somewhat angrily explained to me that I was threatening his job because collecting carts and greeting customers was part of the Publix customer experience.
I once got yelled at by a Safeway employee because I didn't respond to her "have a nice day, sir"
"I SAID, HAVE A NICE DAY SIR!"
(just in case you live in a civilized part of the world, understand: this was in a place where the checker doesn't lift a finger to bag your groceries, that's your job)
An employee somewhat angrily explained to me that I was threatening his job because collecting carts and greeting customers was part of the Publix customer experience.