The grievances were rather detailed and concise. The communication channel is right there already. The relevant Mozilla employee should have responded with a detailed and concise explanation, of either why the translator is wrong, or why mozilla messed up and how they will fix it. They should post for public and historical record.

But instead, they asked to "hop on a call" which really grinds my gears, I've been asked this a few times in similar situations before. I guess there's two people here: the engineers who really hate this tactic, and the managers who - well, this is what they do. Of course it's the most reasonable thing?