Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Don’t use passive voice in an apology. “We’re sorry that we made the change without consulting your team or considering your circumstances.”

The change did not fall out of thin air. It was something they did. If they do not own it explicitly then it’s insincere full stop.





Consider applying for YC's Winter 2026 batch! Applications are open till Nov 10

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: