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I visited a food service company a couple years ago. They had phone reps taking orders from customers (restaurants ordering produce and such). They used a TUI (a "green screen" essentially).

I have never seen people move through a GUI that fast. They were lightning quick with it. They were like an veteran accountant with a ten-key adding machine. It was amazing, and pretty damn sobering when you think how much work we spend on GUIs.





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