If these companies learn everything about everyone, what happens if what they discover is that most people have their own little problems and health issues and craziness? The truly awesome people with absolutely nothing wrong with them? Good luck finding them!
As far as the migraine bit goes: there are already some sorts of medical discrimination that are illegal to use for hiring in the US, though I don't know exactly what is and isn't currently allowed. But analyzing someone's FB posting to try to find out that they suffer from migraines seems like the sort of thing that violates the spirit, if not the letter, of the law and would quickly get shot down. And the Affordable Care Act is already taking steps towards making it illegal for insurance companies to abuse this sort of information. If you don't like the scenario in the article, keep that in mind next time you wonder about whether government regulation is ever appropriate.
"If one would give me six lines written by the hand of the most honest man, I would find something in them to have him hanged." - Cardinal Richelieu (a/k/a Armand Jean du Plessis, Cardinal-Duc de Richelieu et de Fronsac)
The fundamental problem is that the order of operations is likely to be "what is the narrative we would like to portray", followed by "how may we select from the available information to convey that narrative".
The present tendency toward counterfactuality and/or selective factuality in various narratives (notably political, also concerning various other social and scientific matters) doesn't particularly encourage me.
As long as they don't put it in writing, there would be no case. People are not hired or fired for illegal reasons all the time. You just don't state those reasons.
If it is due to blatantly obvious handicaps, that's a different story. But good luck proving you we're passed over because the employer figured out you have headaches.
Didn't LinkedIn originally offer HR recruiters some version of their system which didn't show photos so that they wouldn't be worried about the liability of violating US discrimination laws by using headshots to bypass minorities? This suggests that HR departments would fear the purchase of legally prohibited data types.
So this hypothetical Narrative Data company would have a largely-illegal business plan, and nobody would notice? There wouldn't be any whistleblowers? People would be willing to contract their HR stuff out to them?
In my view, there's a pretty bright line between the described business and today's background check companies.
There is illegal and un-ethical. Sometimes there is a fine line but often most people involved realize what that line is and they hang out just outside of it without stepping over.
Imagine a meeting with HR. Company is racist. They never really made it into an official police of course but just by joking or sort of non verbal communication they figure out that other higher ups hate certain races. They will talk about so and so's personality "not matching".
It is fairly easy for them to figure out an euphemism used to signal this or that other person needs to be let go because their race isn't "right". Let's call it "personality reasons" or say "restructuring reason". It doesn't matter as long as it never officially put into writing.
It would be an uphill battle to successfully sue for discrimination. One would need to compile historical data and show that people of a particular race have been consistently not hired or laid off once hired.
>So this hypothetical Narrative Data company would have a largely-illegal business plan, and nobody would notice?
What are they doing that's illegal? You aren't applying for a job with them so they aren't the ones who passed you over for "somebody who's a better fit".
Individual instances can be difficult to prove, but a systematic effort to discriminate based on these things should not be hard to detect within a decently sized company.
Especially given this hypothetical super data miner. If companies can use Narrative Data to avoid hiring people who suffer from migraines, then it should be even easier to use Narrative Data to show that they're intentionally doing so.
I suspect you are correct, if you had this data on everyone you would find that everyone had issues. Now some would have more issues than other but it wouldn't be like you had some sparkling clean alternative choice. At the end of the day the costs our blogger is suggesting are influential are, in the large, smoothed over the entire population.
Now folks who've done really stupid things? They might have problems. There is a certain 'maturity' bit that flips somewhere (not uncommonly on marriage or first child) which selects for longer term benefit behaviors over short term benefit behaviors. I could easily see a management/individual contributor choice swing on that data.
But the article plays to the insecurities that are common in people which is sad.
And then that becomes its own problem, "Uh Chuck, we can't find out anything about you (ed: as if :-)) so we're not sure you are who you say you are ..."
The sad thing about it is that, employers most usually deny to explain the reason why an application is denied. It can easily be attributed to 'cultural fit' or 'lack of experience'.
Some companies prohibit even viewing a candidates Facebook profile picture in order to stay within the realm of US legal compliance. I'm not expect in this area but I think a lot of what is described in the article is illegal, as it relates to hiring here.
Now, I'd be ready to discuss Gen Y's real nightmare of watching their cool high school friends get old and fat..
I don't think this scenario could play out that way.
- Facebook profiles can be made inaccessible to non-friends. People who post pictures of themselves naked and using drugs use this feature.
- The hypothetical conclusions drawn are only possible if users post extremely frequently and in great detail. Otherwise, the predictive analytics will suffer from garbage-in-garbage out. Huge companies spend millions of dollars collecting decent data, and the claim here is that a 16 yr-old's facebook profile will have high quality data.
- If the situation presented in the article gets even close to coming true, people will know about it and compensate. The end game won't be all-knowing companies, it'll be SEO for social media profiles that make people look good for a fee.
That last point is interesting. There's already a burgeoning industry for companies that protect privacy, keep you off Zaba Search-type sites, etc. There are a few "reputation management" companies that try to get negative information removed or pushed down in search results. The next logical step is to just pay someone to create profiles with great content.
I think this just reveals bad hiring practices, more than anything else.
There are 1,000 different things that can affect your productivity. Maybe her migraines cause 15% "lost productivity", but her enthusiasm causes 35% better quality work, her daydreaming cuts 10%, and her intelligence adds 20%, the fact she's stimulated by spicy food adds 5%, etc.
Companies that might attempt to do this kind of micro-analysis miss the forest for a few trees, will be less competitive in the long run, and over time will die out.
It's even sillier than that. The performance gap between the best and worst is a factor of hundreds or even millions and the best performers are very rare and expensive. Worrying about a 15% performance loss is like finding a $100 bill and complaining that there was not a penny too.
In reality, these social analysis companies will be data mining to find people far to the right on the performance bell curve. They might try to weed out the particularly crazy, but the ones you most want to weed out are masters of deception.
It might be unpopular to say it out loud, but I would bet most HN readers have at least one person on their Facebook page they would not hire base on what they've seen posted there - people they might have otherwise considered hiring. I hope the scenario posted in that article doesn't play out on that scale, but it's surely already happening at an individual level. Great read though!
I bet most people NOT on Facebook have one person in their social circle that they would not hire base on what they've seen them do in real life - people they might have considered hiring if they'd interacted on Facebook instead.
Well, I wouldn't have hired those people regardless of their Facebook postings.
Facebook just mirrors what I see in reality. If someone is so short sighted that they post things that will keep them from being hired, they are likely engaging in a number of behaviors which are not helpful to them getting hired.
Let me present a slightly more dystopian twist to this already unpleasant future scenario.
In the future the pool of jobs that require a human and do not require an Olympian level of focus and dedication that few people can hope to achieve without major sponsorship is going to be quite small. In other words the job market is going to become even more of a winner take all contest, and less of a matching market.
The question the hiring committee will be asking will be "Given her past history, if we hire her will she be one of the top five negotiators _in_our_industry_?" and if the answer is no... then she might not find a job at all.
Here's an easy one somebody could write up over the weekend:
You apply for a job with a resume. The resume lists the dates you worked various jobs.
So you just go out and comb the social networks to find all the posting times for this person and cross-reference it with their work hours. You've just made a predictor of how much time they'll be spending on your dime trolling the net.
Now perhaps that's only 1 in 20 secondary factors you look at in hiring. But I bet it's easily one of those 20.
Mobile is gonna skew that factor, if I'm at work and I tweet I do it from my phone, even if I'm sitting in front of my computer at home I'll still usually tweet from my phone just so I don't have to open another tab and nav to twitter's home page.
Now if you could poll how long I spend on google reader in a given day...
You also get into some issues with time off, vacations, etc. But I have no doubt companies (and the naive prospective employees) that have this type of access do that.
This definitely will happen. Like 100% sure. It happens right now, the beginning. And facebook won't be some magic data provider, maybe they'll supply 1-2% of all data if the company will survive for so long at all.
Behavioral prediction will be Very precise. And you won't be able to anything, all endpoints will be controlled - ISP, cell operators, physical stores that sell hardware, banking, payment alternatives (bitcoin etc.). They are mostly controlled now, there is just no such precise and powerful analytical programs.
This won't be end of the world or the internet. Not even close to it. Things just will be different in the future and people would accept them.
I simply don't see the benefits of Facebook as outweighing the creepiness and totalitarian potential. What do I get from Facebook that I don't get from "analog" social interaction, that is worth giving them information on a good portion of the websites I visit, the social interactions I have, the pictures I take, etc.?
Just a few weeks ago I was checking out my feed on my phone at lunch and saw a post from an old friend I hadn't talked to in years saying he was visiting town for a few days. I sent him a message and we ended up hanging out one night that week, and we had a blast.
Or, last year, there was an old friend who'd seen one of my updates pop up in her feed, and decided to send me a quick message to see what I was up to these days. We ended up talking and hanging out quite a bit, and now she's become one of my closer friends, after we had drifted out of touch for years due to moving away.
Without Facebook, would we have been on each other's email list or blog or whatever non-social-network method of sharing info? Probably not.
Those aren't the only things it's done for me, either -- and just two days ago I got another one of those sorts of messages, though it's too early to know if anything more than a quick "oh here's what I'm up to these days, how about you" exchange will come of it. But I think even that's worthwhile.
I'm also not particularly concerned about them having cookied me and learning a bunch of sites I've visited through that. There it's mostly a numbers thing -- out of all the millions of users, I'm not too worried about someone deciding to try to hassle me with my info somehow. Compare that risk with how easy it's made it to reconnect with all those old friends.
(I'll talk about the nightmare scenario of this post in a separate comment, this is just meant to illustrate the positives vs the current negatives.)
> What do I get from Facebook that I don't get from "analog" social interaction
An easily maintained wide network of shallow relationships which is extremely useful when looking for a job, or something to do on Friday night, or the fourth person to split the costs of gas when going to a larger event... Basically, it allows you to spam people you barely know in a socially-acceptable manner.
Benefits of a network like that may be far greater than a small group of trusted friends. I'm not on Facebook because of its creepy/stalkery vibe but there is value there, probably a lot of it.
The advantage for me at least is volume. In online interaction you can connect with a large number of people at once. For example, it's easy to carry a chat conversation with 2 or 3 people whereas in real life you'd need to actually have everyone in the same room, interested in the same topic, etc. Of course the trade off is usually depth (and as you mentioned, privacy) so it's not always the best thing. But it is very helpful for short updates with people you don't talk to otherwise.
The hypothetical analytics company in the article scares me, because I'm pretty convinced it will exist at some point.
I mean, there are already quite a lot of people who try to do it, but at some point, someone will achieve non-garbage enough results and use them to screen job or insurance applications. Or will just be good enough at marketing to convince insurance company that the results aren't garbage.
It's probably fine for people who can afford to refuse a job offer based on ethical issues, but the overwhelming majority of people don't have that luxury.
The narrative is also likely to play out this way:
"Well, 9 out of 10 candidates we interviewed has some sort of health problems. Tina is great in all other fronts, I guess we'll just have to live with it."
But regardless, social judgement/ranking is zero-sum game, if someone is losing out due to some social change, others are winning.
I disagree that it's a zero-sum game. The rankings themselves are zero-sum, but the correctness of those rankings can have huge consequences. If a change occurs which causes people who are less suited for a job to be preferred, that results in a lower global outcome.
I believe this is not only a Gen Y nightmare, but nightmare for all social media users that are oversharing or lack the time / energy to properly clean up their social media presence.
It's hard to have a public presence to say, >1000 friends on facebook. As a user since 2005 back in college, I witness my peers and my Facebook usage evolve from 'a social network with personal sharing' to a 'bare wall with a few instagram picture uploads / article sharing, and essentially a contact list'. It's sad, but inevitable - how personal can sharing be, when the friends list is over 1000 and some of whom are no longer actively in your life? Of course no one is to blame but the user (myself) that added too many friends. However, this issue is quite common in many users that approach their 3-4th year of using facebook; less personal sharing, more 'contact collecting'.
I wonder if what everyone thinks of a service that helps clean up the social media, or even more broadly, online presence of individuals. www.123people.co.uk tells you webpages/ social media accounts/ pictures/ articles about a person just by typing in first, last name and a region.
With facebook recently opening up email addresses for companies to target their ads (http://techcrunch.com/2012/09/20/facebook-crm-ads/). One can only imagine where our information is shared and sold to corporations.
I've always said we won't create the first strong AI, we'll just wake it up.
I hope its friendly. The selection pressures we're putting on its ancestors (to systematically weed out the people who aren't valuable to us) aren't instilling me with a great deal of confidence.
I've thought about this a bit lately. With increasing surveillance and sensors everywhere, we're feeding more and more details about human behavior into the cloud, which is stored, data-mined, compressed, various statistics are derived and used in all kinds of ways. Let's say this, over a long time, is equivalent to learning a input to output mapping of the human mind and humanity as a whole.
Combined with the current focus on markets, profits and efficiency, this does not bode well. One could arrive at a complete humanity simulation (without even intending to, just to optimize stuff, there is nothing inherently evil or unfriendly). It will eventually become so good at modeling us (at least, humanity as a whole), that wasteful, inefficient, cluttered actual humans aren't needed anymore.
At the same time we're becoming more and more dependent on the external information processing. There will be no terminator-like war with strong AI. We'll be unable to live without it. We'll just fade away, on autopilot, as we matter less and less, brain function after brain function better handled by computers. It's a bit of a dark future vision, at least compared to the "individual mind uploading and living forever" of the singularity optimists, but I have a hard time getting around it.
Facebook appears to be immune from privacy concerns. No matter what they do, the average person will keep using it. So what's to stop facebook from offering a "Narrative Data" style service of their own?
If facebook said, "we're going to show potential employers and insurers a report based on your activity" do you think that would be enough to get people to delete their accounts? The average college student isn't going to significantly change their behavior because of a hypothetical job offer in a vague future. Most of the people they know will also be posting party pics and talking about health issues...they aren't doing anything wrong.
As other comments have pointed out, no one is perfect. Everyone has something they don't want people to know, and most of those things aren't a big deal. Even if facebook prepared and sold general reports about everyone's activity, I don't think it would cause enough harm to get people to stop using it.
I think this kind of profiling will be done on baby-boomers and gen-xers, too, using records of purchases. I believe every US store records who buys what when. This information will never be erased. It will end up being sold to aggregators who will then be able to sell the record of everything you bought since you became an adult. Even using cash will not protect you once face recognition becomes cheap. I think the only way to prevent this scenario is with legislation, as Europe is doing.
I worked for a while for the local Equifax branch, and that's basically what they do (aggregate and process data from payment records).
In my country, they cannot do some profiling because of personal data protection laws (similar to Europe), but I understood that they do use information in that way in the U.S. .
A lot of people are focusing on whether the specific scenario in the article could possibly come to pass, but they are missing the big picture: the Internet is unprecedented in that it remembers everything. This is why it is a horrible idea to use online services that force you to drop your anonymity: if you put your personal information on them, then someone will mine it and use it against you at some point in your life.
While data mining on this scale is only barely science fiction, I don't see it progressing it this far for a number of reasons:
1. Users. Once Facebook users learn that their public data will be used for these purposes, people will en masse make their profiles private. Not everyone will understand what is going on, but everyone with enough Facebook friends will figure out from their friends to make their profiles private.
2. The public. Public outrage is a powerful thing. Data-sharing on such an unprecedented scale would almost certainly trigger public outcry and/or boycott. People have an alternative to Facebook: G+. A boycott would not be such a big tragedy for people. Plus, you don't want your website to be known as the one that can get people fired.
3. Government. This is related to number 2. If enough people get mad, then Congress may pass laws to stop Narrative Data and similar companies from producing personal data mining products.
1 point by intended 0 minutes ago | link | edit | delete
Somewhat related experience in the past few days -
A co-worker who never had known or cared about privacy, all of a sudden asked me how she could change her privacy settings on facebook.
Curious as to why she did it - she said it was because of a friend of hers sent out a chain mail message asking for her to be removed.
I found it ironic, that for those users most at risk of being exposed to lax privacy safeguards at FB, it was the network and social effects that were most likely to educate them in how to reduce their foot print.
I think this is a little pessimistic. If you have the capability to be able to predict a persons life, personality, etc. for the capability of hiring someone, you also have the capability to match people with their dream jobs. Ones that they would excel at.
Even I breathe in the world of information management & data science, I never thought about this possibility!
I for one hope this should never happen. Mining your data to do pattern matching whether your are healthy or not? Are you kidding me? We tend to forget there is something "socio technical gap" (as demonstrated by Mark Ackerman - bit.ly/UqlNLI), meaning our social world cannot to be mapped into virtual world using technology since tech is not mature. We will never be able to close the socio-technical as our brains are too complicated.
Future? I'd be shocked if most of what is outlined in the article is not already happening NOW, in some form, if perhaps a bit less developed. And we know for a fact that Facebook data is being scanned by employers, in a mandatory fashion, and being used to screen employees:
What about someone who don't use Facebook, linked-in etc? When the resume is sufficiently high in the hiring stack, the automatic online crawler could very well respond something like "no sufficient data for analysis".
I would not be surprised if the blame avoider that passes for a recruiter chooses the safe route and do not hire the person.
Shoeboxify is trying to offer a way to archive your personal and intimate memories. It is not a complete solution to the issues the article is raising, but it is an attempt.
http://beta.shoeboxify.com
I think this mostly relies on the assumption that all of Tina's posts are public. What of by 2018 people will learn to make all of their facebook posts friends-only?
What if by 2018 "friends only" is no longer an option? Or what if the software extracts this data out of explicitly public Facebook/Twitter/Linkedin posts that were intended by the user to read neutral and employable?
LinkedIn scares me more, because I think most 22-year-olds don't really foresee that they might have the need to change their career histories. The idea that you might have to bump your college degree by 5 years is unimaginable at age 22.
I don't foresee myself ever needing an explicit lie, but it's hard to keep a story consistent over 20 years. The online paper trail is a bit scary. I wouldn't even have a LinkedIn profile but it occasionally comes in handy to have access to the people in the network.
I think more people are going to be burned by consistency risk (even unintentional and non-deceptive) than by what we tend to think of as garden-variety embarrassing stuff.
I also don't think anyone with data mining talent is going to work for health insurance companies doing intrusive cross-site work for less than a million per year (we're talking about work that isn't just unpleasant or boring but actually evil) and I can't see those companies paying that much. They'll hire more cheaply and get crappy work and the world will be fine.
It is a little hard for me to feel sympathetic with the need to conceal dishonesty on resumes. Meanwhile, we talk to lots of great people who don't have LinkedIn profiles; it is by no means a standard requirement. If you can't be honest to LinkedIn, just keep your profile off it.
No matter who gets elected in November, by 2015 guaranteed-issue health insurance is going to be the norm, so this health insurance story about reading tea leaves out of Facebook wall posts to ding people's premiums seems far fetched.
It's a little hard for me to feel sympathetic with the need to conceal problems with products, trash the environment, lobby the gov't to be allowed to trash the environment or whatever, set up shell companies for nefarious reasons, etc. Yet companies do all that. Lying on a resume is small potatoes in comparison, as horrible as it is.
Facebook et al. can reveal aspects of one's political views. "Oh $NAME went to a pro-legal-abortion march? We don't want those sort of people here...."
It is a little hard for me to feel sympathetic with the need to conceal dishonesty on resumes.
It depends what the "dishonesty" is. Claiming a skill you don't have is unethical. Bumping your college degree by 5 years in order to seem 5 years younger is, in my opinion, ethically OK. There's a difference between quackery (faking a skill you don't have, and potentially hurting people) and social status inflation. One is fraud; the other is just how people work.
The problem is that, if you get caught in one of those minimal and ethically acceptable lies, or are just accidentally inconsistent, HR won't make the distinction because of the mythology that small discrepancies beget substantial whoppers. In my experience, this isn't true. Deeply unethical people are so experienced with lies that they almost never get caught in the small stuff.
I don't need to lie because I'm a person of high enough social status that I don't see it useful to fake, and I'm comfortable having an online presence because I foresee that remaining true, but I have no dislike for high-caliber, low-status people who use a bit of creative revision to up their game, as long as they're not defrauding or hurting people.
I would never want to work with someone who felt like lying about the year they got their college degree was "ethical". In fact, I'd really rather not have to think too much about where the ethical line is on "lying" with anyone.
Does that mean I never lie? Of course it doesn't. We've all done unethical things. Ethical people call those "mistakes" and don't paper over them.
Ethical people call those "mistakes" and don't paper over them.
Well, sort of. They call them "mistakes" after they get caught, or, rarer, after they have admitted what they did. Before such time, however, said ethical people don't call their unethical foibles anything, because they aren't talking about them.
I have to agree with the GP's specific point, here. It is a bit sad that the ability to bump your age a bit and perhaps dodge age discrimination has probably now been permanently lost. I find it hard to summon very much outrage about someone trying to dodge age discrimination, which is itself unethical and unfair.
Right. So sick of the ethical high-horse most employers/corporations seem to be on re: honesty, etc. when they show no such respect towards employees. They have no problem smiling in your face and calling you family, knowing that they'll downsize/ax your ass in a millisecond, should the numbers dictate. Classic socio/psychopathic Jedi mind tricks...
No one tells the truth in any and all circumstances. To assume as much is...dishonest.
EDIT: I define a high horse as a position taken that is false that I, as an employee, am expected to reciprocate. If I am a resource (expendable), then act and state as much. Don't verbally act as though I am more than that to extract loyalty and dedication. That's lower than dishonesty, IMO.
The issue is that people get fired and sometimes even humiliated over minor deceptions (like "playing" with dates) while companies routinely protect managers who do much worse things that actually hurt people-- things like promising good reviews and writing bad ones, abusing process for retaliatory or deceptive purposes, and hiring multiple people for the same leadership role at the same time. "Rules are for the proles" is what seems to be the corporate attitude in at least 75% of companies.
It's a power relationship. They can lie and get away with it because they have the gold (cf. "golden rule" as "those with the gold make the rules") but you are screwed if you get caught in even a small one. It's important to know how the game works and what risks you're taking, and my strategy is not to lie. But I don't believe that people who pursue other strategies and cheat harmlessly at an unfair game are awful or unethical people.
You happen to see this only in what you call "power relationship". I happen to see it like this: people, e.g. software developers, with the same experience and background attributing themselves as "architects", blowing up their programming experience by years and languages they have never seen. You call this harmless cheating because they kill nobody. It's not harmless because it distorts the reality we all operate in and it confirms the power-relationship-rule. (what age are you talking about anyway? I'm 46, I could tell you about ageism, but telling I'm born in '76 only confirms the ageisms in place)
To react also on the "crab mentality" remark in another post: If the emperor says that crabs older the 1 year of age should be cooked and all crabs start to lie about their age and put others forward as being older (the ones who don't lie) the real ugly face of this mentality becomes clear.
Without commenting one way or another on the larger discussion, I do have something to say about this:
I happen to see it like this: people, e.g. software developers, with the same experience and background attributing themselves as "architects", blowing up their programming experience by years and languages they have never seen.
Inflated resumes are the natural response to inflated requirements. You can't require 5 years of experience in a technology that's only 4 years old. You can't require 5 years of experience in a dozen different things. I won't speculate on the reasons behind these inflated requirements, but they are definitely inflated.
Also, you can't take a set of requirements and carbon copy it for all of your positions. The difference between a junior position and a senior position should be more than just a year of experience. Likewise, the requirements for positions like architect, developer, and tester should not be identical except for "architecting", "developing", and "testing".
In the end, though, you should view job postings and resumes as a very weak filter. People are going to lie, from small tweaks to outright falsifications, and you're going to have to use other means to weed the liars out. Interviews, training, and probation are going to be your tools here, and no amount of inflated requirements or expectations of "professional honesty" are going to change that.
What a disgusting response. "Someone else may or may not have done something worse at some point, so anything I do is ok."
By the way, you may want to Google for Scott Thompson. He was a CEO of Yahoo, until they found out that he had lied on his resume. It isn't just "the proles" who get into trouble because of dishonesty.
P.S. I don't consider it wrong to leave jobs off your resume if you feel like they are not important or they don't show you in a good light. But making up stuff that did not happen, or refusing to answer a direct question crosses the line, and I think we both know that.
I don't know anyone, even in HR, who expects a resume to show the whole truth.. But Jesus, are we at a point where we don't expect to only show the truth?
Michael says playing with dates isn't dishonest. Bullshit. It's incredibly easy to "play" with the dates (e.g., lie) to hide the fact you're fired from every job you've ever had within the year and it takes you six months to find new employment.
Half this thread is people saying "Don't lie, because that makes you a liar, and nobody likes liars." and the other half is people saying "Just because I lie on my resume doesn't mean I'm a liar because this one time a company did something bad to me so that makes this unrelated occurrence totally okay."
Michael says playing with dates isn't dishonest. Bullshit. It's incredibly easy to "play" with the dates (e.g., lie) to hide the fact you're fired from every job you've ever had within the year and it takes you six months to find new employment.
Let's say that I fire someone, and I absolutely can't afford a severance package, leaving him out in the cold. Let's also say that the following are the options:
A. He changes dates to make himself more employable. (I'd probably offer a term in severance to give him the ability to do this, but let's assume I forget.) This is annoying, but doesn't really hurt me.
B. He spreads a lie about me that ruins my reputation. Perhaps he makes up a bogus sexual harassment claim and pays other disgruntled ex-employees off to corroborate it. Now I have to deal with a frivolous lawsuit he made up to clear his name, and it may hurt my reputation.
C. He can't find another job, because of the damage that the spell of unemployment does to his reputation, and after his money runs out, he butchers his entire family in a murder-suicide. My name is in the papers as that of the guy who fired him a year before it happened.
Out of these three choices, I'm going to say that A is the one I dislike the least. I'm probably not his biggest fan given that I had to fire him, but I'd prefer the arrangement that minimizes harm to him and to me.
In the real world, people do nasty shit when the stakes are high or when they're desperate. I wish it weren't that way, but it is. Maybe you want to live in a world where people with damaged careers live with the damage. I want to live in a world where people who need to escape their past (even though I hope I'm never in that category) can do so without resorting to more drastic actions.
Half this thread is people saying "Don't lie, because that makes you a liar, and nobody likes liars." and the other half is people saying "Just because I lie on my resume doesn't mean I'm a liar because this one time a company did something bad to me so that makes this unrelated occurrence totally okay."
I don't lie on my resume. Ever. I've never needed to. But I have more pity than disgust toward people who have to reinvent their histories because they have no other options.
I don't think option A ever hurts the former employer, or at least only in the rarest of circumstances.
If I apply for a job and it's down to me and Candidate X, both of which have n years of experience in software development, I am going to be pissed if he gets the job because I'm an honest person and he's "padded" his resume for every job to where he now has n+2 years of experience.
I think the reason this gets such a visceral reaction from folks on my side of the argument is that there's no way to know how often this happens (my guess is truthfully that it happens more often than not, even just the "padding" of a month or two to hide or lessen stretches of unemployment).
Let's say that I fire someone, and I absolutely can't afford a severance package, leaving him out in the cold. Let's also say that the following are the options:
Um, you think that people are forced to "butcher [their] entire family in a murder-suicide" because they get fired? Do you grasp the fact that the government gives unemployment benefits for months at a time? Here's this for an "alternative": stop being a giant douchebag and tell the truth on your resume.
[edit: I'm not implying that you personally lied on your resume, I am using the abstract "you"/"your" in keeping with the example.]
So sick of the ethical high-horse most employers/corporations seem to be on re: honesty, etc. when they show no such respect towards employees. They have no problem smiling in your face and calling you family, knowing that they'll downsize/ax your ass in a millisecond, should the numbers dictate.
At the start of 2012, I was working for a startup that hired 3 people into the same leadership position without knowledge of the others. (I was one of them; that was fun.) It routinely did that: hiring multiple people for the same leadership position at the same time. The CTO eventually left because he was actually a decent guy and he couldn't stand the ethical compromises the other executives expected him to make.
Promising 3 people the same leadership position at the same time... now, that is unethical.
Once you've been screwed over by a couple actually unethical people, you realize that the petty, victimless status inflations people use don't deserve any real indignation. Let's talk about the real crimes, which are usually perpetrated by powerful, established people hiding behind corporate veils. There are bigger fish to fry out there, and most of them (a) will never get caught, and (b) are enormously successful.
We proles tend to have what Filipinos call the crab mentality: we all keep each other down and stay stuck in the bucket. We heap a lot more ridicule on people who harmlessly inflate their social status with a title upgrade than on the much worse criminals who often hide behind positions of power and diminished accountability.
I'm not a liar. (See other posts about exploder vs. exploiter. I'm at least 2 sigma of exploder, to my detriment.) I have, however, concluded that most people will lie to get ahead, and that there are different forms of it and some are much more decent than others. I don't give a shit about people who move dates around slightly-- not in a world where real crimes occur on a daily basis.
With regard to the "high horse": because there are so many unethical people in business and most of them never get caught, the appearance of being ethical is paramount. Don't get me wrong: it's very bad for you if you get caught even in the minimal lies. I'm not saying it's advisable or wise for a person to play with dates-- if you get caught, you're fucked-- but I'm just saying it doesn't make me that angry if people do it and get away with it.
Playing fair is too much of an expectation in any part of the world today. The worst part is cheating, unethical activities and all forms political activity to unfairly benefit from the system by denying other deserving people of their rewards is called smart work.
Its pretty common in human beings to exhibit this activity. We just happen to work in organized employment spaces to see manifestations of these problems in these ways.
The crab mentality. Have you ever taught about it? Middle class people tend to like and hate each other at the same time. As much as they like to help each other they are also jealous of each other internally. Nobody likes the other guy growing or doing better than him. If there are two colleagues at the same financial level, they generally have an untold secret pact that they both will remain the same way for ever. If the other guy ever discovers that you have a secret project to build, sell something new. Or that you have been working off office hours for some extra cash, Or that you have saved and invested to be more rich that him. He feels cheated, that some very sacred pact was broken. Like a contract that binds two people in the same group was broken.
If your projects get out in the open before you can make some money out of it. They will try to sabotage it in a way or the other. Like trying to emotionally drain you out, or try to demotivate you, or scare you by the potential risks of failure. Or if they are shameful, they may just very openly try to kill your project in the best way they can. Many people would have noticed this attitude among friends and relatives.
The fact is most of the people around us are jealous. More than liking their own progress, they hate seeing you progress.
"petty, victimless status inflations people use don't deserve any real indignation"
... until you're passed up for promotion because, unbeknown to you, your colleague lied about his experience and qualifications. (this has actually happened to me).
In the end it won't be that bad for me, I'll have to quit a job I wasn't happy about anyways, but I'll have to start at the bottom of the ladder again, or start my own company.
I think the concern here is that people would edit the year they would graduate in order to escape being excluded because of ageism, a trend which Silicon Valley is notorious for.
It would seem like this doesn't actually buy you very much, because presumably the same places that would exclude your resume because of an ageist bias, would also pass on you after interviewing you (in which case lying about your graduation dates just causes you to have to sit through more interviews with places that won't hire you).
I guess the assumption is that you might be able to "win them over" in person, assuming you get past the first interview screen?
I do find myself having to try very hard to ignore my "experience bias" when hiring infosec folks. My first inclination after seeing a resume from someone with "25 years of information security experience" is to cringe (Oh good, this person has spent 20 years doing C&A's, which are fundamentally useless).
It would seem like this doesn't actually buy you very much, because presumably the same places that would exclude your resume because of an ageist bias, would also pass on you after interviewing you
Disagree. If you transform your career story from VP-at-48 to VP-at-43, your social status changes and the interview is a completely different conversation.
Lying about actual skill is unethical, but people who are able to improve their social status by exploiting human shallowness, in my opinion, deserve everything they can gain in doing so.
Can you imagine how unbelievably stupid and venal and untrustworthy you look when it's discovered that you deliberately lied about the timeline of your career? It's batshit that anyone would even consider it.
I'll jump in and say yes. I'd never trust someone who lies to get ahead, and I'd make sure they knew it. It's sad that some here seem to think honesty is too high a bar; it's really not.
That's not even close to the same thing, whether an online retailer should charge taxes or not is a matter between the state and the retailer to settle and is currently up in the air; though I hear amazon will soon charge but will also introduce same day delivery. That's nothing like lying about my history to an employer to get a job or promotion.
I never said the retailer owed taxes to the state. And as I said, taxing online sales is a currently hot issue and relying on voluntary compliance of consumers isn't going to cut it and every state knows that. This is completely irrelevant anyway, I reject any assertion that failing to pay taxes due (often out of ignorance) on internet purchases is in any way comparable to deceiving your employer and co-workers by lying (on purpose) about your resume to gain social status.
You're rationalizing. It's tax evasion, a crime, regardless of ignorance. Many states have a simple online form for it. That it's voluntary doesn't make a difference; paying property taxes is also voluntary for people who own their homes. These facts are highly relevant: when you're a tax scofflaw it's best not to point fingers at those merely lying.
No I'm not rationalizing, I'm stating my opinion about the morality of the issue. And you're making yet another irrelevant and bad comparison, property taxes are generally rolled into a mortgage and you are given a bill for the taxes due. You're grasping at straws.
People who own their homes don't have mortgages. They pay their property taxes on their own initiative, the same as the honest people paying their use taxes.
You've stated your opinion about morality all right. You think it's okay to be a scofflaw (definition: "a person who flouts the law, esp. by failing to comply with a law that is difficult to enforce effectively"), even for tax evasion. Yet you'd look down your nose at someone lying to make ends meet. Tsk tsk!
No you can't move the goalpost; were talking about lying to raise social status and get ahead, not lying to make ends meet. It's clear you're not capable of an honest conversation, good day.
It's the opposite. Obama, the chief enforcer of laws in our country, said "Our law is by definition a codification of morality." Lying is legal when society deems the lies to be acceptable or not wrong enough. Tax evasion, however, is considered to be morally wrong by society, hence it's illegal.
waterlesscloud is correct. It's a crime (tax evasion) for you to not pay your state's use taxes. Much more serious than lying to an employer; at least that's legal.
I probably wouldn't consider it. When it comes to how people react to injustice, shallowness, stupidity (such as age discrimination) there are exploders and exploiters. Exploiters figure out how to use peoples' superficiality, stupidity, and moral deficiency to their benefit. Exploders get angry and try to rally the good to the cause-- they're the whistleblowers.
I'm an exploder, not an exploiter. It's my nature. I'm way too honest and blunt to be an exploiter. (Fuck, here I am being honest about the fact that I don't think dishonestly is always bad and that for many minor forms of it, even though I could never pull them off myself, I'm ethically OK with it.)
But ask your local Googler whether I'd recommend whistleblowing as a career move.
In movies, people like exploders and whistleblowers, but in real life, people think of exploders as a pain in the ass (killing the messenger) while exploiters get ahead. I used to think that exploiters were all unethical, but I've come to realize that some people can be exploiters without being harmful or unethical.
I guess I don't see how lying about this can inherently not also cause you to have to lie about other things.
By which I mean, changing your resume from VP-at-48 to VP-at-43 either means that you're lying about how long you've been a VP (which is definitely now lying about experience/skill), or it means you're just moving all of your work experience up a sliding scale to appear younger; in which case you are now potentially lying about your work/experience/schooling as well, as tying that experience to a point in time is more than just human shallowness.
For example, let's say I was a web developer in the mid-nineties, but I decide to change that on my resume to appear more recent (to make myself seem younger). I'd argue that being a web developer in the mid-nineties is pretty far removed from being a web developer currently (so at what point does it become disingenuous...is sliding things ahead a few years ok? more than 5?)
This all seems too "The Secret of My Success" for my liking.
I've never lied in a job search, so I don't think I have anything to worry about. First, I've never needed to do so and, second, I wouldn't perform well under that kind of cognitive load. For someone with my makeup, that style of career repair has little upside and adds a lot of risk. So it's extremely unwise.
As I said above, I'm an exploder, not an exploiter. I get angry at a rigged game and prefer to expose the worst players, rather than joining them. Call it pathological honesty. I also know that exploiters tend to do better at the corporate-ladder game than we exploders do, and I don't think all exploiters are unethical or bad people.
On average, exploders are better people than exploiters, but a decent person who's an exploiter has a much better shot at getting ahead.
If someone took credit for my accomplishment and it damaged by career, I'd be angry and want to get him back. I'd be incensed if he lied about something material (such as having a skill he lacked) and I hired him, and I'd probably fire him. If he lied about his age or family connections and got ahead on account of the charlatanry, well... it's not good, but I'd rather that he use victimless deceptions instead of the kind that actually hurt people.
So you're also against all the little "hacks" that startups are encouraged to do to gain traction? For example making a hundred fake accounts and creating fake "activity", or a one-person startup trying to make themselves seem more established than they are through various tricks? These are all variations on the same theme.
Deeply unethical people may have enough experience to get away with stuff, but there's a huge spectrum between "deeply unethical" and "entirely ethical", which includes many people I would not want to work with or hire.
Anybody who deliberately lies about the year they graduated will immediately become highly suspect in that regard, even if they're probably generally an OK guy. So maybe they're not going to be defrauding people or whatever, but what other small, "harmless" lies will they think they can get away with?
I have a lot of appreciation for "you shouldn't ever lie on your resume," but I also feel for the people who feel they are being discriminated against. If someone black thought that he stood a better chance of being hired by pretending to be white (we used to call this "passing"), who am I to tell him that he should sacrifice his employment for the greater good?
If you want people to not lie about age, take away the incentive to do so.
You're right. It's very easy for me to say "Don't pass, don't use a 'white' name." I live in a country with good laws, and quangos intent on upholding those laws, and free legal advice for people who feel they're being discriminated against. And yet it's still a problem.
Out of curiousity, have people done this study about tech workplaces, particularly in the Bay Area?
If it's incredibly trivial to prove, I'd be surprised if it hadn't. (I'd be equally surprised if it had been attempted and shown no age discrimination--it'd push against my priors, but I'd try to keep an open mind.)
In reality, I suspect it's much harder than you suggest to prove, and even harder to litigate on.
The biggest problem with age discrimination is that it's subtle-- not overt. It exists in the form of harsh age-grading for accomplishments, because the delta between the average and the maximum possible at a given age grows, so the average person's deficit compared to where they "should be" becomes more of an issue. No one would pass on a 55-year-old CS luminary who's still writing papers, but 40-year-olds with the careers expected of 35-year-olds are screwed. After a certain age, being merely above average isn't acceptable anymore.
Most companies would rather bet on a young 6 than an old 8, because they overestimate their ability to mold the 6 into a 9 (which is actually very hard to do).
That's why establishing age discrimination is impossible. You'd have to generate identically indicative/"qualified" resumes at very different ages, which is probably impossible to do.
It's a lie. It's a deliberate, baldfaced lie. I don't want "you" working for me. Who knows what other lies you think are okay because they're "just how people work"?
You compare this lie on your resume to being "accidentally inconsistent". Tell me: if HR asked you about the discrepancy (maybe the company requires a background check?), would you admit to your deliberate deception, or would you lie again and say, "Oops, must've typed that wrong"? (And then you wonder why HR mistrusts people who make accidental mistakes.)
Maybe you're right and this is a social status thing, but man. It hadn't struck me that the ability to live with a shred of integrity was that much a matter of privilege.
Rats. I looked this up and apparently the original term was "Bare faced" and is pre-shakespear. I had always heard it had to do with print (e.g. a lie told in Bold Face print on the front page). I still think that's nicer than bald faced, even if my version is the wrong one. :)
I have far too much of an online presence to ever get away with lying about my age (I'm 29) or anything like that, so you don't have to worry about me.
I've also had enough experience to know what the real crimes are and what the worst players actually look like. I've been screwed over by people who are actually deeply unethical (like a member of a prominent family who robbed me and threatened to bribe judges if I sought legal action) so if someone benefits by fiddling with dates and making a better story, I don't really give a shit. If you care about these things, then go and do something about the real crimes, which are usually perpetrated by powerful people who never get caught and involve far worse deceptions than a few dates on a CV.
Also, the pile-on that happens to people who get caught in these minor lies isn't a reaction to a lack of integrity; it's indignation at the thought of a low-status individual getting "above his station" (the horror!) I'm lucky enough to be one of those high-status people with a good career and pedigree, but I'm not foolish enough to believe that it comes from innate superiority rather than mostly luck.
I've read your other posts, and they don't sway me. (And I put my initial "you" in quotes because you'd clearly separated yourself from this particular form of dishonesty.)
As for your "real crimes" argument, BS. You absolutely do not get to excuse one person's unethical behavior just because someone else, somewhere, did something worse. In my day-to-day life, I have practically no ability to bring your prominent robber to justice, nor price-fixing Wall Street CEOs, nor that Kony guy. But that doesn't disqualify me from insisting that my employees or co-workers behave with integrity themselves.
Finally, I don't think I've said anything here to merit what looks like a suggestion that my motivation is "status protection" rather than "integrity" as I said it was. I'm a professional scientist and a professor, so integrity and academic honesty are quite central to my working life. I'm sure there are people out there who do "pile on" only when it's chance to crush some uppity peon, but that's far from the only reason.
(And hey, what's with your final aside about the origins of social status? It's largely true, of course, but what's it doing in this comment?)
Even if it was ethically okay, it's more likely to get you rejected for the job than hired, regardless of the lie. Why? HR isn't doing the checking. I did background checks for years at a major company. Our clients were both big and miniscule - you'd be surprised at how many very small business would be able to afford a reasonably priced non-subscription background screening service. If the degree was off by some years, the client wouldn't hire the person because they lied on their resume. It doesn't matter what the lie is, just that they lied, end of story.
Don't lie on resumes. It's not HR that'll be catching them. It'll be a company that's been instructed to just report back to the client with whether things were true or not. And we caught a lot of both innocent mistakes (off by 1 year or so), as well as outright fabrications.
There's no trying to explain that stuff to HR when you're simply sent a rejection letter by a third-party.
Also, some of our clients were required by the government to account for where they've been for the past 5 or 10 years, and requiring paperwork proving where they were (even if unemployed) for any gaps in those employment. People were embarrassed to admit when they were unemployed and so left it unexplained... again costing them a job. Yes the paperwork explained to them beforehand they had to explain it.
And yes, we'd catch the "small stuff" - calling up a training school to verify someone had gone, and then double-checking government databases to verify the school itself was legitimate, running names and credit checks... and telling people "we don't want to hear your explanation for why your resume is inconsistent. Send us paperwork proving it, and then we'll find out on our own if that paperwork is valid" is all a liar would hear.
I do have to admit catching people in innocent mistakes was heartbreaking, and I'm glad I got out before they started offering the social network checking services. But to say someone's so experienced with lying they think they won't get caught... just means they haven't applied with a company that has a good service provider in the background.
> I also don't think anyone with data mining talent is going to work for health insurance companies doing intrusive cross-site work for less than a million per year (we're talking about work that isn't just unpleasant or boring but actually evil)
Dude. Top people will do work like that for far less. See, e.g., the defense industry, the coal mining industry, etc. And with billions at stake, the insurance companies will pay.
I don't know. In my experience, "you get what you pay for" applies to developers like anything else. If you want the very best people, pay them.
Having said that, I don't know if the GP is right about a million per year. I hope it would cost at least that much to pay for such evil behavior but it will actually depend on what other offers people have. After all, TSA agents aren't getting $1m/yr, right?
Which is among the reasons I've revised my LinkedIn profile to a de minimas version. Name. Field. No job history. No resume. Contacts, which I keep trimmed in public views (lord knows how they're available behind my back, of course).
I also maintain no FB profile.
My prediction: the "social web" will end very badly. Mostly as the present cohort hits its 30s and early 40s, with concomitant life issues (marriage, children, breakups, divorce, bankruptcy, minor or not-so-minor legal issues).
The real world isn't 4 years of Ivy League experience you want to brag about openly.
I actually think it will go the other way. Things that are suspect now will be treated as youthful indiscretion. Think about it: the current President admitted in his own book that he had done cocaine. That was unthinkable just 10 years ago.
As Gen Y moves higher up the career ladder, they'll be the ones making the hiring decisions about the Facebook oversharers.
Your example provides its own counterexample. The same individual has encountered persistent questioning over the specifics of his birthplace, despite ample documentation substantiating his claims.
How information is interpreted depends very much on who's interpreting it and what their objectives are.
Hiring processes are notoriously opaque. Corporations are, very literally, machines for creating one-way flows of liability, shielding management and owners at the expense of the public and workers. What do you think the term "limited liability corporation" refers to? How many NDAs have you signed? What are your workplace's rules regarding disclosure of employment terms and/or compensation?
I agree - life is becoming more transparent, but this is corresponding with a collective growth in our emotional intelligence, so hopefully as we share more we're also more empathetic to the human condition. We none of us are perfect. The article raises important points about the legacy of our digital footprint…but I'm not sure how self-censored I'd like to see the online world. If we were all too scared of the ramifications from sharing our thoughts and experiences online I'd miss the rich tapestry of debate and opinions!
Thats drastically overestimating the ability of people to change/adapt.
I recall a comment once made - "statistics is the most important creation of our time, I foresee a future where even the simplest of men would have a basic knowledge of the field."
It hasn't happened, nor will it ever. People are born constantly into this world, and the large amount of development required to get to a point where you have sufficient emotional intelligence is a path littered with mistakes.
By the time you have a cohort stable enough and mature enough, you also have a counter cohort learning from the first obvious mistakes, or arguing against the older group.
By 'collective growth in our emotional intelligence' I meant that because of factors like the internet, mobiles, globalization and the speedy virality of ideas, for a lot of the world their frame-of-reference is so much broader. Our ways of communicating and discussing ideas are broader. We network quicker.
So I agree that we're not going to meet some 'perfect state' of emotional intelligence, but I like to think that in the context of today, our ability to process and empathize with a diversity of thought is, on the collective, greater.
The Gen Ys that didn't overshare will make it up the ladder. The highest ones and those seeking office will pay to have their online records expunged, hoping they can avoid blackmail. The oversharers will be ruthlessly exploited.
In the Victorian era, drug use was not nearly as stigmatized as it is today, but sexuality was deeply hidden. You didn't dare talk about your sex life, but use of opium for purposes we'd call "recreational" was commonplace.
People are becoming more tolerant of minor drug indiscretions (cocaine is a nasty drug, but he didn't use it as an adult or let it become a habit, so I'd count it as a relatively minor issue) because society was at an extreme of intolerance on that issue, but I don't think that's a general trend in social acceptance of error.
Revising doesn't help - the only safe way is not to give them it in the first place. These companies live or die on their databases. What you delete, they merely flag as deleted and don't show, but you can bet they keep it.
I've made some various inquiries of a few databases, and the profile on me is both sparse and inaccurate. Whether or not this is/will cause me problems, I'm not entirely sure, but I mostly prefer it as it is.
I think you will be surprised how easy it is to convince smart people to do evil work. You just have to make it interesting abstract problem. Big Tobacco and Oil companies have been hiring smart people for decades now.
As far as the migraine bit goes: there are already some sorts of medical discrimination that are illegal to use for hiring in the US, though I don't know exactly what is and isn't currently allowed. But analyzing someone's FB posting to try to find out that they suffer from migraines seems like the sort of thing that violates the spirit, if not the letter, of the law and would quickly get shot down. And the Affordable Care Act is already taking steps towards making it illegal for insurance companies to abuse this sort of information. If you don't like the scenario in the article, keep that in mind next time you wonder about whether government regulation is ever appropriate.