As long as consumer protection is an afterthought companies will continue to change their agreements after purchase and screw over consumers.

I'm left to wonder why do we even use words anymore, when tipping isn't optional, when purchasing doesn't mean you own the thing you buy, and an agreement can be changed without notice.

Why is it called tip and not fee. Why is it called purchase and not rent. Why is it called agreement and not... well I don't even know what to call that... a pinky promise?

We are building a culture of cynicism and calling it progress. It's just pyramid schemes and consumer abuse disguised as innovation.

I just can't trust anything anymore.