> One day their data was on the local drive and the next it became online-only files that had to be downloaded from Microsoft’s servers.
That is insane. If this happened to me, there is zero chance I would continue using that product. If something like this happened to my parents, I'd make them switch off windows if they wanted help with their computers (which I already did for other reasons, and the result was immensely positive, though the target OS was macOS, not linux.)
That is insane. If this happened to me, there is zero chance I would continue using that product. If something like this happened to my parents, I'd make them switch off windows if they wanted help with their computers (which I already did for other reasons, and the result was immensely positive, though the target OS was macOS, not linux.)