This doesn't really back up his argument, but Nielsen's done all sorts of resear... | Hacker News

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		dave5104 on Aug 31, 2012 \| parent \| context \| favorite \| on: Microsoft updates their Terms of Service to an eas... This doesn't really back up his argument, but Nielsen's done all sorts of research on how much people read: http://www.useit.com/alertbox/percent-text-read.html In summary: On the average Web page, users have time to read at most 28% of the words during an average visit; 20% is more likely. So length is definitely an issue. Not sure on organization, but I really can't see the simpler FAQ style /not/ helping with scanning the page.

mattdeboard on Aug 31, 2012 [–]

I read 0% of 100% of the Terms of Service I encounter because they're not worth my time to parse. I actually read through this one. Anecdata.

dave5104 on Sept 1, 2012 | [–]

The best kind of data! :P

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