All he needs is a single form that sends an email upon submission. It should cost him less than the equivalent of $10/month to learn how to do this himself.
That is the programmer way of looking at the world, particularly the not-paid-well-enough programmer way of looking at the world.
You would, naturally, get the submission form right the first time:
1) you know that if you use an HTML hidden element with a hard coded email address you'll be a spam proxy within 2 weeks
2) you can configure sendmail on your server of choice
3) you actually know what a server is
4) you don't freeze up when I say the words "parse the query parameters"
5) you sanitized all that untrusted input to the form before you ran it through your mailing script so that it is impossible to overload the title and then inject arbitrary mail headers to CC the message to an unbounded recipient list
Now what is your level of confidence that someone making, oh, the princely sum of $20 an hour can learn all of the above before hour number six, when starting from the point "I can't program and know nothing about email or security"?
That's true. It's easy to forget how difficult this would be without experience.
Still, $120/year to enable a single web contact form seems excessive (his isn't free b/c it has more than 10 fields). You could embed a form from Google Docs for free.
Yes, the title is misleading. Simply having a form where none existed before doubled his RFPs. No reason to think there is anything magical about WuFoo forms, although it is a good service.
Only for less than 10 fields. In his case, it's $10/month because he has more than that.
(Though, seeing his massive form makes me want to close my browser window, let alone fill it out. He might see another jump in requests if he cut the fields down to 2... and then it would indeed be free.)
