This works through X-List-Unsubscribe or similar headers. Companies making unsubscribing difficult will definitely not add or keep such header on their email messages now.
This might be a better link, with some deeper dive into where the panel of 3 judges disagreed with the FTC over some language about procedural requirements.
It actually describes what the ftc did wrong and even links to the decision. The guardian link doesn't do either, and so doesn't actually provide for meaningful discussion.
I admit i half-read this second link, but the essential nuance it adds is that the ruling process didn't allow the violators (see: companies making it extremely hard to come out of a subscription) to do their homework in order to drill holes into this regulation that would have stopped their immoral buisness practices.
I understand there is a "by the book" process that should be respected, but this seems very fishy to me. I am certain the regulation would have passed had the tables been turned (meaning the companies would benefit from that said regulation)
I know at least some of you HN readers are working on some intentionally painful LLM powered unsubscribe UI flow that is going to make me curse at a chatbot for 50 turns before I can cancel my refundable hotel or get a return label.
It's sad that this is almost a guarantee. Our peers are working on code at this very minute to annoy and frustrate us, and they seemingly have no problem with it.
These kinds of swipes are lame. They play to tired stereotypes that live in the minds of some but for everyone else they just make threads a bit more miserable.
The guidelines ask us to avoid comments like this:
Be kind. Don't be snarky. Converse curiously; don't cross-examine. Edit out swipes.
Comments should get more thoughtful and substantive, not less, as a topic gets more divisive.
Please don't fulminate. Please don't sneer, including at the rest of the community.
Eschew flamebait. Avoid generic tangents. Omit internet tropes.
Please don't use Hacker News for political or ideological battle. It tramples curiosity.
I’m pretty sure that it’s already a long-standing rule that unsubscribe must be available within 2 click (one click on the email, one click on the ensuing website). How often this is enforced idk
Fortunately some other HN readers are currently working on a browser extension to get a local LLM to argue with the enterprise LLM until it gives you your money back.
Being trapped in a kafkaesque nightmare isn't fiction anymore, it's late-stage capitalism's fetish.
I have been getting charged $7.99 from Google every month for a year. I don't know what the charge is and it isn't linked to any of my accounts. I have contacted every single possible Google support line that exists to the public. They refuse to provide any means for me to show them I own this credit card and that I want the charges stopped. But of course, my credit card company also has no human support rep, and their automated support line tells me I need to talk to the merchant. So I cancelled the card. Guess what? They're still processing the fees from the old card, like it never cancelled.
>“While we certainly do not endorse the use of unfair and deceptive practices in negative option marketing, the procedural deficiencies of the Commission’s rulemaking process are fatal here,”
Sounds like they have no issue with the rule itself, only with the fact that it was passed by bureaucratic fiat.
Textualists are like objectivists and rationalists in that they think calling themselves such names makes them true, when it's just window dressing for "I think my opinions are Fact™ and you're dumb if you think otherwise"
