Huh, weird. I don't think I have ever wanted to login to Stripe and take manual actions. Usually I hook up Stripe events to actions in my applications, like "The user subscribed, wire them up to the drip lifecycle" or "The user unsubscribed, remove them from a certain marketing list and try to schedule an exit interview" or other hook-ups.
Ah yes. Interestingly most of our users don't set this up in the early stage. But for the ones that do, they need webhooks for this. We have a single webhook that fires whenever a customer's state is updated (eg subscription started, cancelled, downgraded, expired) etc, that the downstream functions you talk about rely on.
