I think by 'poor' you mean 'none'? Last I knew if you bought one in the USA (from eBay, having a friend ship it to you, etc) you have zero support from Fairphone. There was actually an entry in a FAQ about this.

I can't blame them, I just wish it were different.

Yeah hard to justify a repairable phone when sourcing parts for repairs is going to be a major headache :/