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While we're on the subject of helpful deployment software, MarsEdit's Daniel Jalkut has an article about crash reporting for Mac apps on his blog:

http://www.red-sweater.com/blog/860/crash-reporter-roundup

I haven't yet tried any of his suggestions, and since the article is from 2009, I don't know how much has changed.

In any case, from experience on other platforms, I heartily recommend making crash reporting straightforward (1-click, or even opt-in to 0-click) for users. Once you have a few hundred people using your software, "rare" crashes happen all the time and tracking them down can be much easier than with just your internal testing.

Note that OSX's built-in crash reports go to Apple, not the App developer, so they're not much use to those of us outside the Cupertino ivory tower.




An option for automatically uploading crash dumps is http://code.google.com/p/google-breakpad/ - it's what Chromium and Firefox use.




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