Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

>While Klarna pioneered the use of AI in customer service

Local firms here have had bots in customer service for many years now, even well before the transformers era. Is Klarna living in a bubble?



They are pioneering too hard to pay attention to the rest of the industry.


Pioneer now, pay the technical debt later. :)


Quote of the day.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: