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I hear you, and in my second job 20+ years ago we were still trained (in a cursory fashion) to use physical charge slips in case of a POS system network outage, a full power outage would strain my imagination for ability to transact business at the majority of stores other than small mom and pop operations, and tbh even if such an outage had happened to me in 2005, I would not expect my department store to remain open and conduct sales.

Most retail workers are GenZ and struggle to understand what this would even look like because they’ve never conducted any transaction without POS computers (for looking up prices, for tallying them, for figuring tax and total, and computing change), so even if a dusty manual in the stockroom technically spells out a method of ringing sales using nothing but pen and paper and maybe a solar calculator, I would be surprised if any of the clerks working any given day would have the initiative to initiate an offline protocol. Most likely the store manager would usher customers out, lock up the store, keep the staff for 30 minutes to see if it came back on, and then go home.




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