When high speed trains started operating on Spain in 1992 (AVE [0]) they offered 100% refund in any delay higher than 5 minutes (here a TV ad with very happy passengers because the train is arriving six minutes late [1])
But nowadays and after some mismanagement and also private operators coming to share lines it's:
For all high speed and other long distance trains: 60min delay, 50% refund. 90min delay, 100% refund.
But nowadays and after some mismanagement and also private operators coming to share lines it's:
For all high speed and other long distance trains: 60min delay, 50% refund. 90min delay, 100% refund.
This and other policies [2]
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