> How do you determine what features to build or the next product to develop?
My co-founder handles support, so he decides what to build next based on customer discussions. If a problem is big enough for a specific segment, we turn it into a separate product.
> What tools are you displacing (e.g., Excel)?
Most SMBs prefer to stay with Google Forms/Sheets rather than switching to a full-fledged CRM like HubSpot. But embedding Google Forms in their website affects their branding. We beautify and enhance Forms into a CRM, so they don’t have to migrate. I wrote about it here: https://manidoraisamy.com/developer-forever/post/can-you-use...
My co-founder handles support, so he decides what to build next based on customer discussions. If a problem is big enough for a specific segment, we turn it into a separate product.
> What tools are you displacing (e.g., Excel)?
Most SMBs prefer to stay with Google Forms/Sheets rather than switching to a full-fledged CRM like HubSpot. But embedding Google Forms in their website affects their branding. We beautify and enhance Forms into a CRM, so they don’t have to migrate. I wrote about it here: https://manidoraisamy.com/developer-forever/post/can-you-use...