It's just more examples of enshittification over the decades. Nevermind the checkin, the premiums for first class are absurd (and nowadays there's at least 4 different tiers of flight, not just 2), you don't get free snacks anymore, seating is smaller, etc. Those times of treating customers with respected ended quite a while ago (except during COVID of course. But that's mostly over).
>customers with respected ended quite a while ago (except during COVID of course. But that's mostly over).
I definitely didn't feel respected during covid. There was a mask rule, standard for the time, fine. But then they give out drinks, okay. They were extremely strict, you must sip your drink and have your mask on again within less than a second. Long sips, unacceptable. Pause in your sip, unacceptable, there needs to then be two sips with an intermediate remasking. The air staff were quite 1930s Germany as far as the rigor of their enforcement of this rule. This has all the charm and beside manner of a driver laying on their horn 200ms after the red light turns green. Quite bizarre, the mask fetish, when most passengers were vaccinated and there's this huge vector of spreading the disease called touching things with pathogens on their surface aka fomites.
Where was this? When I travelled here in Europe we could just take our mask off while eating/drinking. No second rule. That would indeed be super annoying.
What I find annoying these days are those people who theatrically mask up and then look at you like you're supposed to do the same. Luckily it's very uncommon in aviation now. A bit more in the metro but they can just walk elsewhere if they want.
