While I like this in theory, I think it would have trouble in practice. If an ops team is doing the same task over and over, and they see the do-nothing script does nothing, they will quickly stop using it once they think they’ve memorized the steps, or if they think it’s faster (or more interesting) to do it manually.
I’ve written a lot of automation and documentation for ops teams and getting them to use it, and use it constantly, has always been an issue. Doc changes also needed announcements, as people quickly stop reading them once they know how to do something.
In a perfect world, I think the approach makes a lot of sense, and I might even use it for some personal stuff. In practice the world is rarely perfect, and I think I’d only employ this if 90% was automated, but there was still 1 step I couldn’t quite get… and even then, I could see some members on the ops team skipping the manual step and assuming the whole thing is automated and magic.
I’ve written a lot of automation and documentation for ops teams and getting them to use it, and use it constantly, has always been an issue. Doc changes also needed announcements, as people quickly stop reading them once they know how to do something.
In a perfect world, I think the approach makes a lot of sense, and I might even use it for some personal stuff. In practice the world is rarely perfect, and I think I’d only employ this if 90% was automated, but there was still 1 step I couldn’t quite get… and even then, I could see some members on the ops team skipping the manual step and assuming the whole thing is automated and magic.