> I'm not going to figure out the US tax system just to know how much I actually to shell out
You pay the amount of VAT based on where you live. I agree it would be better to display that on the pricing page though.
As for the privacy claims they have a fairly easy to read privacy policy that goes into details about what they do and particularly don't do with your data. There is no vague wording to hide behind.
To be fair, privacy policies are worthless. They could have a squeaky clean privacy policy and still collect data on you illegally.
I did request a copy of all my data under the relevant consumer law for where I live, and it looked like they weren't collecting anything they shouldn't^. That's still not a guarantee, but it's better than nothing.
^ They did still have a copy of all my old assistant threads, including deleted ones, but a mate who works there says that was just a bug with the system and should have been fixed. This was about a year ago.
You pay the amount of VAT based on where you live. I agree it would be better to display that on the pricing page though.
As for the privacy claims they have a fairly easy to read privacy policy that goes into details about what they do and particularly don't do with your data. There is no vague wording to hide behind.