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Well. This has generated quite a conversation (both here, and on the blog post). I suppose I better clear the air, a clean up a few misconceptions. The following is pretty much a cross-post from the comments there:

1. The default terms are exactly that. Default terms. They will be discussed with clients before a project starts, and we will negotiate terms that suit us both. Think of it like asking for all the brown M&Ms being removed from a rockstar's rider. If a client is unwilling to discuss terms with me or unwilling to negotiate for their project, then either the project will proceed with these terms, or I may refuse the project entirely.

2. The actual wording allows me to implement the penalty at my discretion. I've had a couple of late payers, and often just the mention of the penalty will prompt them to pay. I'm not trying to destroy client relationships here - I just want to get paid.

3. A penalty for late payment isn't the only protection; that would just be stupid. Aside from contracts, I am very willing to refuse working for clients who I don't trust to pay on time.

4. This isn't something that I will just spring on a client at the invoicing stage. Yes, it's copy on my invoices, but that's there to remind clients of the agreement.

5. Negotiation is important. I realise that this is a re-hash of point 1, but it bares saying twice. I have contracts with different clients where different terms are enforced. The point is that these are default terms, which are there to protect me and my business. They are my starting point for negotiation. So long as you don't come at me offering "I promise to pay you on time" as a point to negotiate with (you can't negotiate with promises that you should be keeping anyway), then we'll figure out better terms for both of us.




So how much of your actual income is covered by contracts that fall under your "default terms"? And what part is covered by individual contracts?


In the time I've been working freelance (admittedly, not particularly long), I've had only one client who didn't want to negotiate a better contract, and that's because the work was "emergency" work (things on their site were broken, and they needed someone to step in and fix them so their business could continue). I made them aware of the conditions, and they accepted them.

Everyone else (who I've actually done work for since I implemented this) has wanted to negotiate a better contract. I've turned down people who refused to look at the contract, because I feel that they're probably not going to pay sufficient attention to the project, and I would have to fight them to get payment.

This isn't about trying to make big bucks on late fees - after a certain amount of time, I would write it off as a bad debt (as such) and hand it on to a collection agency, or call in the lawyers.




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