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In order so that they could do ... what, exactly?

There may be lots of things the vendor could do. They could contact their customers so the hotels have a chance to consider their options. There is a good chance the vendor knows the protocol better than the guy who reverse engineered it; maybe there is a kill-code that they could give their hotels.

when hotels suddenly have to start replacing their locks with less-flawed ones. And I'm not sure a company that produced a flawed products deserves that.

You don't know that other products are better. In fact, he's said that there are other products he hasn't tested but still have the port. Maybe they are even easier to hack.

The company is going to have to deal with bad publicity regardless. It's just that know hotel managers are going to be in panic mode because of this guy is giving out all the directions so anyone can make their own skeleton key.




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