I was in Ops, but I knew people in RCX, Customer Service, Data Warehouse, Search, Fraud, Identity, and a bunch of other places who were absolutely miserable (and have since left).
I lasted 24 months. Management was mediocre for the first 18 months, accelerating very quickly downwards in the final 6 months after repeated re-orgs.
The seeds were planted early though - one of the major reasons I left was the constant death-marches due to the high attrition rate, and some boneheaded desire to "maximize engineering utilization" by instituting a hiring freeze in the middle of 2010, despite the fact that we already had more work than we could do in 3 lifetimes. It took a little while for the full impact of this to materialize.
I lasted 24 months. Management was mediocre for the first 18 months, accelerating very quickly downwards in the final 6 months after repeated re-orgs.
The seeds were planted early though - one of the major reasons I left was the constant death-marches due to the high attrition rate, and some boneheaded desire to "maximize engineering utilization" by instituting a hiring freeze in the middle of 2010, despite the fact that we already had more work than we could do in 3 lifetimes. It took a little while for the full impact of this to materialize.