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I don't completely dismiss it, but it's a huge burden for users, especially those who aren't very tech savvy. I'd love non-optional 2-factor auth for my bank account, maybe that would really introduce it to non-geeks and start making it less of a burden.

Anything that makes engaging harder (2-factor auth, captchas, which I'll get to sometime next week) will cost conversions and engagement. You have to weigh those things realistically. Security doesn't exist in a vacuum where User Experience doesn't matter.




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