"Guaranteed to happen" vs "doesn't happen at all" is a false dichotomy.
If you think a company is doing a bad job of serving its customers, compete with it.
If you're right, and you can do a better job of serving those customers, you are likely to become rich.
If you aren't interested in competing, maybe you don't actually believe it is possible to do much better.
I agree that in principle, there can be a role for the government in removing structural barriers to competition. I haven't seen that role particularly well-articulated in this thread, though.
If you think a company is doing a bad job of serving its customers, compete with it.
If you're right, and you can do a better job of serving those customers, you are likely to become rich.
If you aren't interested in competing, maybe you don't actually believe it is possible to do much better.
I agree that in principle, there can be a role for the government in removing structural barriers to competition. I haven't seen that role particularly well-articulated in this thread, though.