I coincidentally just this past week ran into a major issue with Namecheap on a fraudulent domain marketplace sale that they did not resolve properly or in a timely manner. They deserve their meh reputation. They were decent about a decade ago. Come renewal my domains up for sale are moving to Dynadot. Was considering porkbun but I sense they are heading the namecheap way.
Some of the comments and feedback I'm seeing in the reddit: https://old.reddit.com/r/PorkBun/. But then again I don't have any firsthand experience with these issues, so who knows. Are you having good experiences with Porkbun?