This was my experience as well except even worse. When my employer was acquired by evil mega corp ISP, they took away our mediawiki and replaced it with confluence. But they also didn't give us write access and instead had a new technical documentation team doing it except they were just uploading Word docs to Confluence. We couldn't search for anything in the docs but even searching for article titles failed so we all just had to keep bookmarks to what we needed.
> We couldn't search for anything in the docs but even searching for article titles failed so we all just had to keep bookmarks to what we needed.
My experience with _every_ knowledge base has been that this is the solution. My current team has confluence pages pinned to slack channels which link to the other necessary pages.
