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The deal is that you’d have to provide the customer not just with a price quote but a complete requirements doc based upon the discovery. They can shop this to other contract houses. Just a bid leaves them I’m the hole with absolutely nothing to show for it.

Of course no customer would accept that.



Yeah.

Back in the day a proper requirements doc was something a client would pay for. It’s a tangible thing with real value.

These days we sell design sprints that produce validated prototypes instead (thank god for Figma). This is a much easier sell and still gives the client the opportunity to decide if we implement the thing or if they hand it off to someone else.




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