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Also noticed this. Everytime I see a project using discord as main communication tool it makes me think about the “fitness” of the project in the long run.

Discord is NOT a benefit. Its not publicly searchable and the chat format is just not suitable to a knowledge base or support based format.

Forums are much better in that regard.




> Discord is NOT a benefit. Its not publicly searchable and the chat format is just not suitable to a knowledge base or support based format.

I don't think people who choose Discord necessarily care about that. Discord is where the people are, so that's where they go. It also costs close to nothing to setup a server and since it has a lower barrier of entry than hosting your own forum, it's deemed good enough.

That said, modern forum software like Discourse https://www.discourse.org/ or Flarum https://flarum.org/ can be pretty good, though I still miss phpBB.


> Discord is where the people are, so that's where they go.

That doesn't sound right. Each Discord community is its own separate space -- you still need people to join your specific community regardless of whether it is hosted on Discord or something better.

> though I still miss phpBB.

It hasn't gone away -- the last release was on August 29th, so this is still very much a viable option.


It's all in one app and the app has a ton of users. Anyone running the app can join any server with a click of a button. There are no separate accounts required to join different communities.

So communities being separate "spaces" doesn't create any meaningful friction with regards to adoption.




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