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We had toughbooks at my agency, that were then replaced by surface (non-pro) tablets when we got bought out by AMR. They had to put out notices not to set the tablets on the back of the gurney. I bent one into a U shape with the strut lowering the head for a bariatric patient. Smushed it right between the monitor and O2. It was the most annoying piece of gear we had. Went from not having to worry about your computer at all to having to baby it. I wouldn’t be surprised if they cost more in the long run.

The AMR software, MEDS, was also worse as it forced you to use their limited fields instead of a full written narrative, surely for better analytics. The previous software (zoll?) made it much easier to rely on the narrative to accurately note that the patient who called for chest pain just had bronchitis, even with a primary complaint of chest pain. Practically a daily call in the winter, and a super annoying chart to write with MEDS while trying to cover yourself as a basic. The only advantage of MEDS was that since it was all radio buttons you could just spam tab>space to fill out almost the entire chart for your average patient.




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