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I'm from culture where tips don't generally exist, at least for common folks. Waiters are paid >=minimum wages, and most don't like pocketing cash at work.

You can just call any of staffers and make orders, around here, in most casual restaurants. You don't have to wait for your waiter to come back around, the guy carrying that platter of steaming hot lobster has his wireless POS tablet that works for any table and he'd be tsk happy to take your orders because he's paid only by hours and not stealing his colleagues' income by doing so.

In restaurant owner's perspective, it makes waiters way more scalable, easier to overcommit, and also reduces loss of sales from I/O timeouts; any workers can notice empty glasses and collect upsells. To waiters, it gives more stable source of income, which may or may not be plenty, but stability is always nice. To customers, it works like mentioned above.

Isn't this better use of everyone's time?




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