I've unfortunately been through that dance three times already with my Kaiser PCP, Kaiser therapists (via intake survey) and a Kaiser neurologist. There's enough history with my interactions for them to say don't cover.
Sorry to hear that. You can change your PCP anytime, but you can't change the history on their side. I'm not sure how long they keep it, there's probably some law which governs it.
I will say that a family member decided to go outside of Kaiser for therapy because the work to get the official referral was just too onerous. I will mention the website they used: helloalma.com -- I have no affiliation with them. The nice thing about it: you can get a few free consultations with therapists after looking at their profiles, just to vet them. The family member was happy with that process and got someone that helps. Also, they list their "out of network" price and at my urging the family member negotiated the rate to be at the low end of the scale ($110/hr). There are many that list their hour rate in the range of $80-240.
