To turn anecdotes into data, you need good answers to these two questions:
- Are the samples very similar? (ie, same models, same usage patterns)
- Do they vary in a predictable way from a control group?
The only things which are the same between the samples are the owner, and the brand. We don't know any specifics about internal product testing and development, so it is a stretch to say that those details are the same across all samples.
The control group is non-existent: it is assumed to be a group of computers identical in every way to those being tested, except they never fail. That is: the control group is imagined to be just what is needed to prove the desired conclusions.
Having said all that, I have had repair-under-warranty problems with all the Macs that I have owned too.
To turn anecdotes into data, you need good answers to these two questions:
- Are the samples very similar? (ie, same models, same usage patterns)
- Do they vary in a predictable way from a control group?
The only things which are the same between the samples are the owner, and the brand. We don't know any specifics about internal product testing and development, so it is a stretch to say that those details are the same across all samples.
The control group is non-existent: it is assumed to be a group of computers identical in every way to those being tested, except they never fail. That is: the control group is imagined to be just what is needed to prove the desired conclusions.
Having said all that, I have had repair-under-warranty problems with all the Macs that I have owned too.