The user just wants to see the comments and possibly add his own.
The user doesn't want to learn why there is a "Comments"- and a "Reactions"-tab and what the difference is. The user doesn't want to be bothered with yet another meaningless star-gauge. The user doesn't care about your "community".
None of that clutter provides any value. It's just noise.
Are you sure you're not just substituting "I" with "the user" in there? I'm going to give Disqus the benefit of the doubt and say that they have user tested their new design. By what criteria do you say that "the user" (which is a neat getaround for saying the unprovable "all users") doesn't care for these things?
We've seen the cycle countless times. $Company damages their product in an attempt to create "social lockin", without realizing the futility of trying to compete with the established social networks. This is then inevitably followed by either a quiet rollback, or a less cluttered competitor eating their lunch.
I like disqus and sympathize with their efforts to find a business model, but they're not going to be an exception here.
Stopped reading right here. Either provide UX research to back up your claims, or stop pretending that they apply to your mythical invention of "the user."
Let's just say your downvote on the original comment didn't make a dent, so much for a quick, unrepresentative poll. What I call Common Sense is ultimately no more than the essence of past UX research and can be obtained by a mere glance at what prevails in the grand petri dish.
Cf. Altavista/Google, Myspace/Facebook, and the rise of Apple for just a few major case studies in the area of UI clutter. With regard to the siren-song of social-lockin I'll recommend to study the fate of Ping, which exemplifies what happens when even the big guys try to go against the grain.
If you find a piece of formal "UX Research" claiming anything else then I'd be curious to see it.
I really hope you see the irony at some point that you're complaining about social elements in an inherently social page element: the comments section.
And I didn't downvote your original comment, so I have no idea what you're talking about. Then again, I don't understand why people are sensitive about fake internet points to begin with.
How is formal UX research out of the picture? I asked you for some, you refused. If you're not going to even bother backing up your claim I'm not going to bother discussing it any more.
I applied the gist of what I gathered from UX studies that I have seen, made plenty of claims based on that, and backed it with observations from the real world.
Since you started out so keen on science I would have expected you to effortlessly debunk my claims with hard facts or at least a coherent counter-argument. Too bad that fizzled out so quickly...
Now you're just jumping through hoops to avoid linking to anything concrete. It's a shame, I was looking forward to hearing real arguments from you, instead of a fabricated "common sense."
And again, you're completely missing the point. One user's UI clutter is another user's essential UI component. Doing actual UX studies on your interface is essential (which I assume Disqus has done thoroughly).
Your original comments claimed that a mythical "the user" doesn't care about the Reactions, Community, or star buttons, citing "common sense." That's not a UX study. That's you trying to spin your personal opinion as fact. Which is cute, but is not useful criticism in the slightest.
Just by looking at the result it's obvious they haven't.
That's not a UX study
Exactly. It's the common sense that you would possess if you had been involved with any similar project of significant size. And I'll proceed to criticize obvious violations of well established common sense without performing studies on other peoples sites, thank you very much.
"the user" doesn't care about the Reactions, Community, or star buttons
Yes, it's still common sense. And quoting what I said does still not make a counter-argument. If the user cares about "Reactions" then where did all those useful pingback-listings go that used to trail every blog post? If he cares about detached community-silos then why can't even Apple make one work? And when was the last time you've seen a useful star-rating on a comment-thread outside an established forum?
That's you trying to spin your personal opinion as fact.
My spin must be pretty good then since you still haven't even tried to dispute any of my claims or references. Oh wait, actually you have once. Turned out not so well...
I took the liberty to fix it for you; http://cl.ly/1d2T3S0B0G3F3j343q2g
The user just wants to see the comments and possibly add his own.
The user doesn't want to learn why there is a "Comments"- and a "Reactions"-tab and what the difference is. The user doesn't want to be bothered with yet another meaningless star-gauge. The user doesn't care about your "community".
None of that clutter provides any value. It's just noise.