There is a great book which I think should be on a table of every single person (especially leadership) working in any place which involves humans interacting with machines:
No it is not a referral link. I have searched for the book and then removed anything that looked like it would keep state/extra info. In retrospect, indeed posting a title would have been a simpler option :) thanks!
There is a great book which I think should be on a table of every single person (especially leadership) working in any place which involves humans interacting with machines:
https://www.amazon.com/Field-Guide-Understanding-Human-Error...