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I'm not sure if I agree with the premise.

Microsoft had a lot of big successes in the "dead" period - Xbox for example is pretty absent, as is Surface. They also had a lot of non-successes that were revolutionary in their own right - basically inventing the first major music streaming service.

Also, most of the key changes at Microsoft were underway before Nadella - most importantly getting business customers to agree to subscription service models and cloud migration.




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