The language used to report the issue is very reasonable. Maybe it's cultural, but the fake version you're suggesting is something I'd find insulting, in addition to upsetting me because it's wasting my time. I prefer it if they get to the point.

> And people wonder why foss devs burn out.

These are full-time devs, working for an investor-backed company that plans to make money off the editor. The FOSS part allows them to profit off the work of volunteers.