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Latitude Finance: Charging All Customers Even with Dormant Accounts (zendesk.com)
1 point by razodactyl on June 4, 2024 | hide | past | favorite | 1 comment


Looks like Latitude Finance has decided to print money by charging absolutely everyone in their system - even those without any outstanding debt.

Hilarious. If a customer doesn't have a balance, let's create one.

Are there any reasons for this? I thought a dormant customer would simply be a line in a database. If they're dormant they're not generating any line items nor are statements being sent to them.




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