Good catch, I did a search but none of these were in the top results for me (I guess that's the state of search these days).
My main point however was that India doesn't have an agreement with the EU regarding the transfer and protection of personal data (e.g. the EU-US Privacy Shield and related). So while the links above state how much Zoho cares about privacy, the platform is not suitable for use-cases including personal information.
Thank you, I looked at Zoho a number of years ago and when I reached out to their team they did not recommend using them for HIPAA related transactions. I'm happy to see that change!
https://www.zoho.com/crm/hipaa/
https://www.zoho.com/gdpr.html
https://www.zoho.com/know-your-datacenter.html
On the flip side I have known of Zoho for at least a decade, they are not a new player..I never realized they were an Indian company.