Sounds like those parents would benefit from having a Chromebook?
If they want to play games then SteamDeck or such
Otherwise for phones, I just give my mum same/similar device to one I'm using (e.g. Motorola Moto G[number]). There's ~1800km in between us, so by using same or very similar device - I can hand hold her step by step.
And actually phone is usually not a problem - it's the TV. In order to have good Internet we've switched her from cable (coax so TV tuner was same as last few decades) to fiber. With fiber, now TV is basically IPTV/SmartTV - and she just wants to turn it on and use +/- and digits for channels and volume.
If they want to play games then SteamDeck or such
Otherwise for phones, I just give my mum same/similar device to one I'm using (e.g. Motorola Moto G[number]). There's ~1800km in between us, so by using same or very similar device - I can hand hold her step by step.
And actually phone is usually not a problem - it's the TV. In order to have good Internet we've switched her from cable (coax so TV tuner was same as last few decades) to fiber. With fiber, now TV is basically IPTV/SmartTV - and she just wants to turn it on and use +/- and digits for channels and volume.