I think a lot of banks have gotten weary of chargeback scams and taking the brunt of Amazon's binning practices.
Frankly, I'd think it better if they just cut off those bad retailers from the system, which is where the failing is. Alas, monopolies in -that- sector as far as I know prevent a single bank from doing a whole lot, especially when it's a vendor that does so much volume that all the legitimate chargebacks won't risk their standing with the payment processors.
Amazon has a lot of flaws, but I've never once had an issue returning an item for a full refund. I'm sure chargebacks are up in recent years, but I'm not sure it's Amazon that's to blame.
i think this is a reference to amazon's co-mingling of inventory regardless of where it came from, which results in businesses selling legitimate items having customers that get sent counterfeit goods.
Chargebacks are only as aggressive as the bank's customers are willing to enforce by leaving / suing against the vendor's level of customer expectation of service. Outside of a vocal minority, no one is going to want a card that doesn't work on amazon.
The playing field has been rapidly shrinking, and the customer base is much more stressed and unwilling to fight.
Not to mention that's also roughly around the timeframe that binding arbitration really got pervasive.
I'm not sure why. In many cases the merchant is charged a chargeback fee regardless of whether they are in the right or not. The bank gets paid either way.
Frankly, I'd think it better if they just cut off those bad retailers from the system, which is where the failing is. Alas, monopolies in -that- sector as far as I know prevent a single bank from doing a whole lot, especially when it's a vendor that does so much volume that all the legitimate chargebacks won't risk their standing with the payment processors.