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Really great job. Whether it’s legal for customers to share this info or not is really a gray area.

If the data is only shared in an aggregate fashion, I doubt they can do much without a subpoena. And then what? Sue the website? Sorry, no. Section 230.

John Doe suits against anonymous customers?

Nothing requires PriceLevel to retain the PII of users… they can capture the data, validate, and flush the PII. “Sorry, we have no information about the contributor of this data.”

My sense is this will be the primary innovation of this service— how to get this info and keep it useful to end users without very much ability to vet it. Worth the effort.




> John Doe suits against anonymous customers?

How many TalkDesk customers do you suppose there are paying $91,132 for 62 users?

I'd guess TalkDesk know exactly who that is.

(I doubt that makes it any easier to prevail if they try to sue them, but I wouldn't want to be the customer negotiating next years contract wit them.

"Hi, it's TalkDesk account management here. Just letting you know your contract expires at the end of next month. Here's a new contract for the following 12 months, with the special for you pricing of $425,762 for your 62 seats. Hope to hear from you soon, and have a nice day!"




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