1) they go to your website, you have links to social websites like linkedin.
2) user goes to your linkedin page and there's no single person associated with it.
conclusion: using "internet best practices" it sounds like a scam to me. so in a forum like HN i would expected you could open source it _or_ tell who you are, what data is being sent and collected, etc.
never thought about it that way. I'm a shy person so don't usually like putting my name out there. Also, personally, I've never cared who's behind a product, if I like it, I'll use it.
Your personal traits do not invalidate the arguments given to you. You have to admit that not putting any identify forward AND not making it open-source is making it hard to discern from scam services whose only goal is to farm people's emails and web visiting preferences.
I'd like to use your thing but you must show a bit more goodwill first.
Don't get me wrong, but feel free to not use it if that's a MAJOR issue for you. I don't want to make the source code public because it will be a comercial product. As for my personal info, the username I use here is actually my lastname + firstname if you want to dig me up on linkedin. I do not want to put my name on the app, it's just how I am.
I hope you don't get me wrong as well. I and others are pointing out to you that being shy and undercover (so to speak) involuntarily mixes you in with actual shady folk (who keep information vague for darker purposes).
I've bookmarked your project and will keep a look on it. I don't mind paying for convenience if the product works but for now I'll just monitor and see how it develops.